Visitations

Local visitors are welcome to visit their chosen puppy after they have had their first set of vaccines around 6-7 weeks old. If a puppy becomes available after the set pick out day, arrangements for visitations can be made (only for those on our waiting list). Before visiting, please avoid going to pet stores, animal shelters, dog parks, or any other high traffic areas where other animals frequent. We ask that you remove shoes and sanitize your hands before interacting with the puppies to avoid the spread of disease like the common, but lethal Canine Parvovirus. We do not operate a kennel, our dogs are our family and are raised in our home. Because of this we do not have business hours for people to stop by and play with our puppies nor do we allow visits from anyone who is not on our waiting list coming on scheduled visitation or pick-up days. For the safety of our dogs and young puppies as well as our family, we do not allow tours of our home. 

Final Payments

For families on our waiting lists, final payment on your chosen puppy are due 1-2 weeks before your litter's pick-up date. If for any reason we haven't received the final payment by this time, your chosen puppy and spot in line will be lost. Your puppy will be considered yours once your Deposit and Final Payment are received. Final payments will be made via check or online bank transfer.

Refunds

Deposits are nonrefundable, please only place a deposit if you are certain you will be ready for a new puppy! After each puppy has left our care, their new family has 3 days to take them in to see a vet for a physical examination. If the puppy were to be found in ill health with any life threatening disease/condition, the puppy can be returned for a full refund. Shipping fees, if any, would not be refunded. 

Puppy Pickup

We will share each litter's pick-up date when contacting families about their availability. Pick up dates are typically the weekend closest to/after a litter has reached 8 weeks of age. We will have a 2-3 day window for pick up which you must be available for in order to select from said litter. We highly encourage everyone to drive or fly in to come pick up your new family member. We will set aside one day/timeframe within this window to meet at the airport for those flying in. If you wish to have your puppy delivered- we will have 2-3 flight nanny spots available per litter. Before applying, please be open to picking up your puppy yourself if you are out of state as delivery cannot be guaranteed for everyone. We will have airline travel packs available to purchase with all of the necessities and will provide tips to help everything go smoothly. 

Health Guarantee

We stand behind each puppy we sell, and each one will come with a 2-Year Health Guarantee! We guarantee your puppy to be free from any life threatening congenital defect or we will replace your puppy free of charge,